What Information We Gather and Why
When you open an account, we collect your name, contact details and the payment method you use — whether that is bKash, Nagad or Rocket. We record transaction references tied to those wallets so we can verify deposits and process withdrawal requests accurately. We also collect
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device identifiers and browser session data to keep your account secure and to detect unusual login attempts. If you reach out through our support channel, we retain that conversation so we can follow up properly. We do not sell your personal data to third parties. We
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share it only where a payment processor or security partner needs it to complete a transaction or verify your identity. Your bKash or Nagad wallet number is stored in encrypted form and is never exposed in plain text outside our payment verification flow. Availability of our
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platform and the data rights described here depend on your local law and the eligible region you are accessing from. If you are in Bangladesh and unsure whether this policy applies to your situation, contact our support team before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.